Support
Last updated: August 22, 2026
Questions about Forsja on the web, iOS or Android? We are here.
Contact
- Email: support@forsja.com — we respond within one business day (faster on Business and Enterprise plans).
- Billing: manage invoices, payment methods and cancellation from Settings → Billing, or email billing@forsja.com.
- Security reports: security@forsja.com — we acknowledge within 24 hours.
Common questions
- Sign-in problems — your account is managed by your organization’s administrator; password and SSO issues are resolved through them or the sign-in provider.
- Mobile app — the iOS and Android apps use the same account as the web app. Data not loading usually means your device cannot reach your organization’s Forsja instance.
- Data imports — CSV templates and column definitions live in Settings → Import data. Import suppliers and sites before products, and products before demand or inventory.
- Deleting your data — administrators can request deletion per the privacy policy; email privacy@forsja.com.